I applied online. I interviewed at T-Mobile (La Quinta, CA) in Jan 2021
Interview
Easy , lots of important information about the company and cool benefits for part time and full time employees. Manager was friendly and provided every step to the interview and work life process
Interview questions [1]
Question 1
Have I encountered any rude customers and how did I handle it?
The interview was mostly conversational and focused on sales, communication skills, flexibility, and how I would handle customer interactions. They asked behavioral questions like describing a time I worked under pressure, handled a difficult customer, or adapted to changes at work. They also wanted to know how comfortable I was approaching customers and recommending products or services
I applied online. I interviewed at T-Mobile (Rome, GA)
Interview
The store manager will reach out to you to setup a phone interview. From there you will have a video interview. In the video interview it will usually be the store manager and the district manager.
Straightforward interview process, starting with group interview to weed out the larger group through personality assessment questions. Second interview followed 30 minutes later with 2 interviewers asking typical retail/sales interview questions.