T-Mobile Customer Service- Retention interview questions

I did my application in January and passed the assesment. I waited four months for them to contact me again about my video interview. Once that was confirmed I received an email a day later to come to A Day in the Life where they told us about benefits, showed us around and scheduled our face to face interview. A week later I went to my interview. The next day I received an email to process my information for my background check. A month later I received an email stating the I passed my background and I received an offer in retention. I start July 5th. So the ENTIRE process took over 6 months to actually get hired.