SMB Account Manager applicants have rated the interview process at T-Mobile with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
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You fill out the application and if they think you are a good candidate they send you a video interview. Based off the video interview you will be selected to move forward or not with the face to face. Once everything is reviewed from app to video and in person interview they will call you back for a start date.
Interview questions [1]
Question 1
Tell me about a time where you had to go outside of your scope of support to assist a customer and how did you resolve the issue?