T-Mobile Senior Representative interview questions

This is one of the only positions on the building that is mainly a hire from internal only. You have to be a strong rep that performs well and is socially liked. You would then apply for the position and be turned down initially, being told you need experience such as in an interim role. You will then interview again and faced with questions like how would you help your team, what are your biggest challenges, what would you do to best handle confrontation. It helps to bring aboard a me file that solicits metrics and how you impacted them with individuals.