TD Customer Service Representative CSR interview questions
Updated May 17, 2026Difficulty
Average
Experience
Very positive
How others got an interview
- 17%Employee ReferralEmployee Referral
- 14%In PersonIn Person
- 3%RecruiterRecruiter
- 3%OtherOther
- 2%Campus RecruitingCampus Recruiting
- 1%Staffing AgencyStaffing Agency
Interview search
790 interviews
TD interviews FAQs
- Customer Service Representative CSR applicants have rated the interview process at TD with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative CSR roles take an average of 20 days to get hired, when considering 208 user submitted interviews for this role. To compare, the hiring process at TD overall takes an average of 22 days.
- Common stages of the interview process at TD as a Customer Service Representative CSR according to 208 Glassdoor interviews include:
One on one interview: 23%
Phone interview: 21%
Background check: 15%
Personality test: 11%
Group panel interview: 9%
Skills test: 8%
Drug test: 8%
Presentation: 3%
IQ intelligence test: 2%
Other: 1%
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