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      Customer Service Representative I Part Time Interview

      Dec 20, 2016
      Anonymous Interview Candidate
      South Hadley, MA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TD (South Hadley, MA) in Dec 2016

      Interview

      Since the interview was internal, the process was straightforward. I received a call at work to schedule for the following week. I had already visited and worked in the store where I interviewed and had met much of the staff. I sat down with the SM and ASM. The interview was mostly conversational.

      Interview questions [1]

      Question 1

      Why are you interested in this position?
      Answer question

      Other Customer Service Representative I Part Time Interview Reviews for TD

      Part Time Customer Service Representative Interview

      Jan 10, 2016
      Anonymous Interview Candidate
      Toronto, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at TD (Toronto, ON) in Jan 2016

      Interview

      I applied online and then was emailed an online assessment, which took around 30 minutes. A day right after, I was emailed an invitation for a video interview through Hire Vue, which was very interesting. There were 10 questions in which 5 of them requires you to answer the questions by recording yourself. For the video response, you have 30 seconds to prepare and 3 minutes to answer. After doing the Hire Vue process, within 1 hour, I was emailed a 'No' from the recruiter. (Sad face)

      Interview questions [1]

      Question 1

      1. Tell me about a time you had to deal with a difficult customer. 2. Tell me about a time you exceeded a customer's expectation. 3. Tell me about a time where you were faced with a challenge/objection and how you overcame it. Be sure to prepare well for these and be clear about how your traits and past experiences are beneficial to what TD is looking for!
      Answer question
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