I applied online and also had a friend hand in my resume. I had better luck when my friend handed in my resume.
I was told there is a personality test as well. I did not have to do it however I know others who did.
The interview itself was very relaxed and the two people on the panel were very friendly.
Typical questions: "What do you know about the CSR position?"
"Tell me about your resume."
"Why are you interested in working with TD?"
"Tell me about one of your strengths."
"Tell me about a time you had to deal with a difficult customer."
Interview questions [1]
Question 1
There were no unexpected questions for me. I had prepared well looking online for possible questions and preparing answers beforehand.
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
I applied through college or university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.