I applied online. The process took 3 weeks. I interviewed at TD (Edmonton, AB) in Jan 2015
Interview
I applied online after two weeks I received a link to ask lots of behavioral and personality questions. Next day I got a email to schedule a time for phone interview. After two weeks I got a email that was said I have rejected for that position. It was average interview.
Interview questions [1]
Question 1
It took around 1 hour. At first I was asked couple of questions about my career interest, CSR job description. Then the interviewer asked some behavioral questions such as my goal and target in my previous job, how handle irate customer. what was my goals and how I met them? Did I handle hard situations by myself or I asked manager to help
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
The process was not complex and the interviewer was friendly. The time schedule for the interview was respected and the lady did not drag it with more questions.
I was stress at the beginning but my interviewer asked me to be relax and confident. It helped me alot