I applied online. The process took 2 weeks. I interviewed at TP (Newry, Northern Ireland) in Sep 2017
Interview
Phone interview, which was easy and friendly more like a conversation giving a good view of the company. Called in for an assessment day, tests of reading, spelling and comprehension as well as how you would deal with a complaining customer on a phone call. Then Brief interview on customer service experience.
Interview questions [1]
Question 1
Tell me a time that you have gone above and beyond for a customer