Was greeted warmly by the security. The security confirm interview date then I was given a visitor pass and was asked to sit in the waiting area. After about ten minutes, I was taken to a computer room to an online test. Waited about another ten minutes then I was called into an office where my test result was provided and interviewed by a recruiter.
Interview questions [1]
Question 1
What are some of the most difficult situation have you ever encounter with a customer and how do you handle the situation?
I applied in-person. I interviewed at TP (Guba, Cebu City) in May 2026
Interview
The interview process was great. I was handled by a professional interviewer and able to answer all her questions. My experience with the TP has been good and I expect nothing but a good work environment.
Interview questions [1]
Question 1
One thing that they asked is my prsonal information.
3 Telefonate und 2 Test.
Die Mitarbeiterin hat mir vorher gesagt welche Fragen(nicht alle aber 2/3) sie stellen wird und mir geraten mich darauf vorzubereiten.
Das habe ich dann natürlich auch gemacht und das hat mir sehr geholfen.
Quick and only a few questions and not too hard. It was all basic customer service questions and a short role play and email writing in both languages. Total time was less than an hour.