Customer Service Representative applicants have rated the interview process at TP with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 73.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 1,723 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 8 days.
Common stages of the interview process at TP as a Customer Service Representative according to 1,723 Glassdoor interviews include:
Skills test: 17%
Background check: 14%
One on one interview: 13%
Personality test: 13%
Phone interview: 12%
IQ intelligence test: 9%
Drug test: 9%
Presentation: 6%
Other: 4%
Group panel interview: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at TP (Glasgow, DE) in Feb 2022
Interview
Tell me a time you made a mistake at work and how did you rectify it. ...
Tell me a time you went above and beyond for a customer. ...
Tell me a time you really enjoyed a day at work and why. ...
Tell me a time you had a disagreement with a colleauge or customer. ...
Why do you want to work for William hill.
Interview questions [1]
Question 1
Tell me a time you made a mistake at work and how did you rectify it. ...
Tell me a time you went above and beyond for a customer. ...
Tell me a time you really enjoyed a day at work and why. ...
Tell me a time you had a disagreement with a colleauge or customer. ...
Why do you want to work for William hill.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.