I applied online. I interviewed at TTEC (Atlanta, GA) in Mar 2017
Interview
The interview process was great! It was a group hire and interview process. We were asked about 5-7 customer service questions and how we would handle certain situations. It actually made the position seem that much more exciting.
Interview questions [1]
Question 1
How would you handle an irate customer that feels they have been getting the run around?
I applied online. The process took 1 week. I interviewed at TTEC (Columbia, SC) in May 2023
Interview
A group interview split into different rooms to ask general behavioral questions related to the job. They then had everyone pick a schedule that best fits their needs and offer letter was sent shortly afterwards
I applied through a recruiter. The process took 3 days. I interviewed at TTEC (Halifax, NS) in Nov 2022
Interview
Great! All responses were provided in a shared/ open environment between all other new hires, allowing for a more transparent process. Breaking the ice with a deconstructed version of a traditional introduction.
It is a group video interview using Zoom. I would day about 10 people. Fun and informative . Everyone introduces themselves then are asked a question individually. Waited about 2 weeks for a acceptance.