I applied online. I interviewed at TTEC (Augusta, GA) in Nov 2017
Interview
you will be on a group interview and they will tell you about the job that you applied for and you have a opportunity to except or decline. you have only a day or two to contact them with all of the paper work that you have to submit. then onto the tech check and sometimes this can take up to 4 to 5 hours depend on your system.
I was emailed a link to complete an online assessment. Questions included scenario questions, skill test, and personality quiz. They asked for camera access, but to my knowledge didn't need it. They also performed a speed test of my home internet connection.
Interview questions [1]
Question 1
How you would handle a situation with a customer who keeps talking after you've solved their problem.
I applied through a recruiter. I interviewed at TTEC in May 2026
Interview
It was basically all just text messaging with someone. At first i was skeptical due to never being interviewed just through text but the more it progressed to easier it got. They just ask you questions and you just answer honestly, or at least that is what I did.
I am a fresher and attended the interview process. The hiring process was well-organized. HR was responsive and guided properly. It is a good opportunity for beginners to start their career.