I applied in-person. The process took 1 week. I interviewed at TTEC (Temple, TX) in Jan 2019
Interview
It was a really fast interview, canned questions. They hired me right on the spot. First you listen to a recorded call and screen to see how the advocates job is like. Then you sit down with HR for a 15 minute interview. Most that are interview will get hired if they can pass the drug test.
Interview questions [1]
Question 1
Basic questions like, have you worked in a call center before. Tell me how you would handle an angry customer, etc.