Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: TTEC reviews | TTEC jobs | TTEC salaries | TTEC benefits | TTEC conversations
      TTEC interviewsTTEC TeleTech @ Home Agent interviewsTTEC interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      TeleTech @ Home Agent Interview

      Nov 11, 2015
      Anonymous employee
      Telephone, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 week. I interviewed at TTEC (Telephone, TX) in Sep 2013

      Interview

      Recorded interview with call back. After several computer checks, program installing, online testing, and emailing, I was given a number to telephone where I had to record a message that was answering interview questions. Then, I believe there was a second telephone contact with a live person and next a temporary, seasonal job offer was made. If you do well at seasonal, they generally will keep the best people past the holiday season, which they did with me.

      Interview questions [1]

      Question 1

      How would you handle a difficult customer?
      Answer question

      Other TeleTech @ Home Agent Interview Reviews for TTEC

      TeleTech @ Home Agent Interview

      Sep 25, 2015
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at TTEC (Atlanta, GA) in Sep 2015

      Interview

      After you apply online, you're invited to undergo an hour long test, which partly consists of a skills test where you go through virtual customer service scenarios to make sure you can handle different types of customers. Once you pass this and your computer system meets certain requirements, you take part in a group phone interview which consists of being told about the job, training and possible schedules, then you receive an email within a few days with an offer.

      Interview questions [1]

      Question 1

      I have not been asked any questions other than what I provided in my application and the testing.
      Answer question

      TeleTech @ Home Agent Interview

      Jan 4, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at TTEC

      Interview

      Everything was done through either an online questionnaire or over the phone group interview. They also do system tests, where you have to download something that scans your computer to check and be sure it meets minimum requirements to run the programs you will need to work.

      Interview questions [1]

      Question 1

      Nothing really difficult about it, standard run of interview type questions. It was over five years ago so I don't remember much about what questions they asked specifically.
      Answer question
      5

      TeleTech @ Home Agent Interview

      Nov 20, 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at TTEC in Sep 2014

      Interview

      Filled out an online application. Received interview email. Attended online interview. Was more of a presentation than an interview. They asked some very general question, nothing really about prior experience. Do a very easy computer skills/requirement test. If you made it past 3rd grade, you would have no problem. They will hire anyone.
      1