Standard process, STAR method is good to use in interviews like this. Wear nice clothing not too dressed up not too formal and be friendly. Positive environment not super high pressure
Interview questions [1]
Question 1
Tell us about a time you had an upset customer and what did you do to fix the issue
I applied online. The process took 1 week. I interviewed at Target (Mission Viejo, CA) in Sep 2012
Interview
Applied online via their site. Received a phonecall where I was asked if I would like an interview and was given an initial phone interview on the spot. The questions were run of the mill-- stuff like "when was a time you made a mistake and how did you rectify it", etc. They also asked about my good qualities were as well as my flaws.
I was asked to schedule a second interview in person during that same week. Went in, sat down with a GSTL and was given the second interview, where I was asked questions similar to that of the one I'll list in Unexpected Question below. It was a breeze as the GSTL was very friendly and she gave me the papers to get a drug test and a date for Orientation.
Interview questions [1]
Question 1
How would you handle a situation in which a customer claims an item that comes up as [$20] on the register is [$18]?
I applied online. I interviewed at Target (Miramar, FL) in Jun 2026
Interview
I answered 5 recorded interview questions and 1 Q&A. You get 2-3 mins to answer the 5 questions, and the Q&A has no time limit, it was surprisingly easy to prepare myself for.
Interview questions [1]
Question 1
Describe a time you had to adjust what you were working on to support the needs of a group or team
After submitting myapplication through the Target Careers portal, i completed a brief, automated assessment of mywork availability and job-related skills. i then received an email invitation to complete a recorded video interview, where i was asked 5–8 pre-recorded questions. For each prompt, i received 2 minutes of preparation time and up to 3 minutes to record my answer.
Interview questions [1]
Question 1
Tell us why you are interested in this position and describe your relevant knowledge