The UPS Store
Part of UPS
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The UPS Store Customer Service Associate interview questions
Updated Feb 19, 2026Difficulty
Easy
Experience
Mostly positive
How others got an interview
- 33%In PersonIn Person
- 11%OtherOther
- 11%Campus RecruitingCampus Recruiting
Interview search
10 interviews
The UPS Store interviews FAQs
- Customer Service Associate applicants have rated the interview process at The UPS Store with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 71.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 5 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at The UPS Store overall takes an average of 9 days.
- Common stages of the interview process at The UPS Store as a Customer Service Associate according to 9 Glassdoor interviews include:
One on one interview: 50%
Background check: 17%
Skills test: 17%
Phone interview: 8%
Personality test: 8%
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