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      Thrivent

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      Customer Care Professional Interview

      Jul 16, 2025
      Anonymous employee
      Matteson, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 months. I interviewed at Thrivent (Matteson, IL) in Jan 2022

      Interview

      The interview process included an in-depth behavioral questionnaire, an initial phone screening and a live interview with two managers. The live interview lasted approx. 60 minutes and flowed more like a conversation rather than a back-and-forth question and answer segment.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question
      1

      Other Customer Care Professional Interview Reviews for Thrivent

      Customer Care Professional Interview

      Apr 28, 2016
      Anonymous employee
      Appleton, WI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Thrivent (Appleton, WI) in Apr 2016

      Interview

      Applied online, phone interview about 4 days later. Very basic questions. Very pleasant interviewer. Went through details of job and company very well. Wanted to know salary details right off the bat as well as any days I needed off for PTO. Did not go into a lot of detail about benefits except for 401K match at 5% and pension plan. My only issue was that the job did not start until July so I accepted with a month and a half til my start date.

      Interview questions [1]

      Question 1

      What is your ideal company to work for?
      1 Answer
      6