I applied through an employee referral. I interviewed at Toyota North America (Plano, TX) in Jun 2017
Interview
Internal HR recruiter phone screens to gather information about the candidate and also determine fit. Then there were additional phone screens with the hiring manager and also other managers, average 30 minutes for each person. After passing the phone screens, then there was one round of face-to-face interviews.
Interview questions [1]
Question 1
Describe a situation where you had to work independently to solve a problem with little or no guidance from supervisor.
I applied online. I interviewed at Toyota North America (Plano, TX) in Apr 2017
Interview
Toyota has a pretty thorough interviewing process. You apply for a position, after about a month a recruiter will contact you for a phone interview. Then you will come into the office 2-3 additional times for face to face interviews with the hiring manager, director, controller, etc. The issue with Toyota is that they will string you along in the interviewing process then all of a sudden ghost you when you're out of the running. A simple automated email telling applicants that they are out of the running would seem like a more appropriate thing to do. Why have applicants go through 3 interviews only to completely ignore them after they've invested valuable time? Don't bother contacting the email that they leave under other people's comments about where you are in the interviewing process. They'll just forward it back to the recruiter. Is it still a great company? Absolutely. But they still need to improve on their interviewing process.
Interview questions [1]
Question 1
Behavioral questions. Study example behavioral questions. Make sure to focus on times when you showed leadership, time constraints and customer service.
The process took 3 months. I interviewed at Toyota North America
Interview
Flown up to Erlanger KY for interview following initial phone interview. Manager did not have a copy of my resume so I provided one and was also late to interview. Typical nonsense behavorial questions. The recruiter who participated in the interview, told me he would contact me within two weeks to follow up. Did not hear back for almost two months. I sent a follow up email with no response. Left a voicemail - no response. Finally got hold of recruiter who informed me that I did very well in the interview, however another candidate was chosen. The recruiter clearly had no intention of contacting me. Advice to Toyota - if a candidate uses vacation and travels across the country to interview, at least have the common courtesy to follow up with the candidate regardless of outcome. The recruiting is outsourced and doing Toyota a disservice - very unprofessional. Reimbursement for out of pocket expenses was very slow and I had to follow up several times. I expected much better from a company like Toyota, and have no desire to apply for any future opportunities.
Interview questions [1]
Question 1
Tell me about a time when you had to work with someone who was difficult, and what the outcome was.
Thank you for your feedback on the interview process and we are sorry to hear that you did not have a better experience. As part of the Toyota Way, we focus on continuous improvement and recently implemented a new pilot program to lessen the out of pocket travel expenses for candidates as well as set up processes and guidelines for communication to ensure an ever-better candidate experience. We will share your feedback with the appropriate team members.
