I applied online. I interviewed at Trader Joe's (New York, NY) in Oct 2020
Interview
It was a very comfortable casual first interview. We briefly discussed my resume and it was more of an interview to see if I would be a good fit the the team and if my personality was suitable for customer service.
Interview questions [1]
Question 1
They asked me how I would respond to a disgruntled customer.
It's two to three interviews, the final with the Captain (or highest manager) of the store. The interviews are largely to get to know your personality and how well you would do at customer service.
The interview process was absolutely wonderful! I didn't feel stressed or nervous and it felt like I was just chatting with a friend! Trader Joes is a great company and the interview was great.
Very chill, asked things a lot of job interviews don't, more personal down to earth questions. Made me feel very comfortable. Professional but also cool vibes from everyone who interviewed me. Went to one interview with mates and another with the captain.