Travelers Insurance Service Representative interview questions

Detailed job description. Multiple step interview process. Fair benefits and offer letter. Good employee discount. entry level position and adequate and complete training process. Transferrable experience. very involved background check and I-9 process.

The has been the best hiring process I have ever experienced in my life. Throughout this process Travelers have been very responsive, had great communication and been completely transparent. My first interview was by phone with a recruiter going over my experience, resume and the role. After the interview I was sent a link to the companies benefits in detail as well as the cost per pay period for the various great options they offer. I have never had a company share this before being hired. My 2nd interview was via Zoom with 2 hiring managers. This interview took a bit longer 2 hours but it was a great experience. The first 30 minutes they allowed me to ask any questions I had and they answered them all. The next hour the two hiring managers went back forth interviewing me. They went over my resume, background, experience, the role and its compensation and benefits. This was followed my behavioral and situation questions to be answer in the STAR format. (situation, action, task and result.) The last 30 minutes they brought in a employee on the call introduced her and and left the call. I was allowed to shadow this employee who was in the exact role I would be in, see the companies systems and talk to her about the what I would doing in detail. This is another incredible thing I have never had a company provide a 30 minutes preview of the work you will be doing before your employed by them very transparent! I would highly recommend Travelers to anyone looking for employment they have been great!