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      Return to Work Nurse Case Manager Interview

      Sep 5, 2014
      Anonymous Interview Candidate
      Phoenixville, PA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through other source. The process took 1 week. I interviewed at Travelers (Phoenixville, PA) in Aug 2014

      Interview

      The initial communication was an open house at a Hilton Hotel. The hours were very convenient and professional dress did not seem necessary. 1st was an explanation of the company, its philosophies, the insurance (WC) from a couple of perspectives, and meeting the director who would probably have oversight of the position (case management director). Next, I met with 2 nurses who do the job. They left me feeling relaxed about my background, and were not intimidating. They talked about day-to-day operations of their positions. Finally, a HR person who appeared to know the position fairly well and allowed for questions re: benefits, salary, although at this time I had none. I wanted to make sure the position was right for me. I then rec'd a ph call for a telephonic interview. This covered line by line of my resume. This lasted an hour. By the end, I felt I had a 50/50 chance of another interview. I was informed when they would be calling for a follow-up interview (2 weeks). Before then, I rec'd an email saying the interview process for me was completed. I appreciated the email, rather than having to wait.

      Interview questions [1]

      Question 1

      The question of: do you think you would like working with people caught me off guard since I not only would be working with several case managers, but claims, and providers. Also, what kind of culture of the workplace was I expecting.
      Answer question

      Other Return to Work Nurse Case Manager Interview Reviews for Travelers

      Return to Work Nurse Case Manager Interview

      Mar 6, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Travelers in Jan 2017

      Interview

      I applied online and about a week later I received a call for a telephone screen. After the phone screen, approximately another week later, I was invited for an in person interview with 2 managers. During that interview I was asked to shadow a current employee for about 20 minutes. Before I left I was asked to schedule another in person interview with 3 more managers the next week. A day after this interview I was offered a position from HR.

      Interview questions [3]

      Question 1

      Why do you want to work at Travelers?
      Answer question

      Question 2

      Give me an example of a time you had to make a decision very quickly without knowing all the details of the situation?
      Answer question

      Question 3

      Give an example of a time you had a disagreement with a doctor. What was the situation and how did you handle it? What was the outcome?
      Answer question
      1

      Return to Work Nurse Case Manager Interview

      Sep 18, 2015
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Travelers in Sep 2015

      Interview

      Applied online. Received an email for a few days later to schedule a phone screen. I was contacted at the time/date as scheduled. The interview lasted about 40 minutes. She was friendly and said that I would probably hear back in a week or two. I have not heard anything yet.

      Interview questions [1]

      Question 1

      Give example of how I dealt with difficult customer.
      Answer question

      Return to Work Nurse Case Manager Interview

      Mar 21, 2015
      Anonymous Interview Candidate
      Rochester, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Travelers (Rochester, NY) in Feb 2015

      Interview

      I had a phone interview the day after I applied online. The woman's name was Claire, and she seemed very nice and laid back. I was on the phone for about a half hour going over my resume and she asked general interview questions.

      Interview questions [1]

      Question 1

      If I thought I would be ok with not having hands on patient care.
      1 Answer