I applied online. I interviewed at Travelers (Hartford, CT) in Mar 2014
Interview
Very lengthy process. First you must take an exam with other people, then you will interview. It was not explained to me the actual process...for example, please allow anywhere 2-4 hours as the first hour and a half will consist of taking an exam. After we all passed our exam, we were asked who could stay to stick around for interviewing. It appeared that they had more interviewees than positions actually available (we were told there wasn't an exact amount they were given).
After my exam, I then went for my interview. It was also long and drawn out. It's fine, I expect anywhere from a half hour to an hour with an interview, but I just took an exam early in the morning.
Interview questions [1]
Question 1
How do you think your skills and experiences will help you in this role?
I applied online. The process took 4 weeks. I interviewed at Travelers (Buffalo, NY) in Sep 2018
Interview
After I submitted my resume, within 24 hours I received the next step in the process which was to complete an online skills test which could take up to 1 hour if you used every minute of allocated time. It consisted of 4 mock phone calls that required you to fill in information and correctly utilize the system to complete the callers request
The next step was a 1-on-1 phone interview that went over basic information about the position and my education and experience. The last part of the interview process was having a group meeting with two unit managers who asked STAR questions.
Interview questions [1]
Question 1
Tell us about an experience you had having to deal with an irate customer
I applied online. The process took 2 weeks. I interviewed at Travelers (Windsor, CT) in Jan 2018
Interview
The process was quicker than i expected it to be. It began with an online assessment after I applied. After the online assessment I was contacted to set up a phone interview a few days later (January16th) . The phone interview consisted of employment/educational history questions as well as some behavioral questions. At the conclusion of my phone interview I was informed that I was moving forward to an in-person interview which was scheduled for the following day (January 17th). The in-person interview was preformed by two managers and consisted of about an hour of behavioral/situational questions (same questions that were asked during the phone interview but a bit more in depth). About a week after the interview I was contacted and given an offer on January 24th (contingent on a successful drug test and background check which I completed on January 25th). Approximately one week later I was contacted and informed that I was officially hired (February st).
Interview questions [1]
Question 1
Have you received criticism in your current position and how did you react?
I applied online. The process took 3 weeks. I interviewed at Travelers (Windsor, CT) in Jan 2018
Interview
The process was very straight forward. Begins with an online assessment after applying and meeting the minimum requirements. After the online assessment I was contacted to set up a phone interview that same week. The phone interview consisted of employment/educational history questions as well as some behavioral questions. At the conclusion of my phone interview I was informed that I was moving forward to an in-person interview schedule for the following week. The in-person interview was preformed by two managers and consisted of about an hour of behavioral/situational questions. About a week after the interview I was contacted and given an offer (contingent on a successful drug test and background check). Approximately one week later I was contacted and informed that I was officially hired.
Throughout the entire process the hiring team does a great job of staying in contact and never making you feel left in the dark. Everyone that I interacted with was extremely kind and showed a genuine interest in my background and future ambitions.
Interview questions [1]
Question 1
Throughout the phone and in-person interview you will get questions about your employment history and educational history in addition to standard behavioral and situational questions.