I applied through an employee referral. The process took 3 weeks. I interviewed at Travelers (Windsor, CT) in Sep 2021
Interview
very straight to the point. STAR method interview. 1st interview was with Recruiter who explained slary, role / responsibilities, etc. 2nd interview with two Unit Managers. Overall interview was about hour long. Great experience and quick. Interviewers were extremely polite!
Interview questions [1]
Question 1
Name a time when you faced a difficult customer and how did you handle the situaiton?
Had a phone call interview. Was asked 5-6 questions, Smth about my specific experience mentioned in the resume, tell me about a time you worked in a team, why insurance? and some case specific.
The initial phone interview went great. The interviewer told me to expect a call to schedule the next step with the Claims Team.
They never interviewed me so they closed the door before even meeting although I was more than qualified and deserved the interview.
Interview questions [1]
Question 1
The main question was tell me about why you left your last position
Phone screening, followed by a computer assessment related to mapping out travel routes and writing a professional email. First round interview over the phone followed up by a second interview in person. Took about 2 weeks to hear back after the last interview.
Interview questions [1]
Question 1
Describe a time when you had to make a difficult decision.