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      TruGreen

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      Related searches: TruGreen reviews | TruGreen jobs | TruGreen salaries | TruGreen benefits
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      Customer Service Representative Interview

      May 4, 2020
      Anonymous Interview Candidate
      New York, NY

      Other Customer Service Representative Interview Reviews for TruGreen

      Customer Service Representative Interview

      Jan 25, 2026
      Anonymous employee
      Indianapolis, IN
      Accepted offer
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at TruGreen (New York, NY) in Apr 2020

      Interview

      Contacted by TruGreen recruiter after I applied. Job was listed to be located one town over from where reside, found out job is actually located further then what I expect. Interview was set up with location manager and offered position same day and I accepted. What turned me off was lack of communication. I was never advised of rate of pay nor hours that I'd be required to work. Was told to wait for email with instructions for my 1st day working from home due to Covid-19 and hadn't received information the day before my start date. No way to prepare and make sure tools I need were in place. When I reached out was told I'd get email regarding information by 3pm? Short window of time to prepare to be ready to work the next morning. I passed on position for another job that I was offered waiting for emails from TruGreen. I'm sure its a great company but such poor communication right off the bat had me worried and uncomfortable.

      Interview questions [1]

      Question 1

      Are you able to work from home
      1 Answer
      1
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TruGreen (Indianapolis, IN)

      Interview

      Applied for job online, did not receive a response so had to call in to schedule a interview. Asked resume questions over the phone before scheduling a interview. Interview wasn't super long. Gave a scenario to show what would be done. Interview process runs smoothly. Both in person and virtual interviews are offered.

      Interview questions [1]

      Question 1

      Are you comfortable with having a set schedule from shift bids
      Answer question

      Customer Service Representative Interview

      Apr 3, 2025
      Anonymous employee
      Wayne, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at TruGreen (Wayne, NJ) in Jan 2025

      Interview

      First interview is a phone screen interview to feel out who you are as a person and if you align with the company. Second interview is the video call interview where the manager will be listening in while you are being interviewed by another employer. This interview is more in depth with questioning. Just be yourself.

      Interview questions [1]

      Question 1

      What's one time you faced a challenge and how did you overcome it?
      Answer question

      Customer Service Representative (CSR) Interview

      Dec 4, 2024
      Anonymous employee
      Kitchener, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TruGreen (Kitchener, ON)

      Interview

      Two Rounds of interview with regular behavioral questions , and then offer in 1 week through email , being your self is more important and being honest too is critical for the interview like any other company.

      Interview questions [1]

      Question 1

      Tell me about yourself and past work experiences
      Answer question