Truist Client Service Representative interview questions
Updated Jan 22, 2025
based on 2 ratings
Difficulty
Very easy
Experience
Very positive
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Truist interviews FAQs
Client Service Representative applicants have rated the interview process at Truist with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Service Representative roles take an average of 60 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Truist overall takes an average of 36 days.
Common stages of the interview process at Truist as a Client Service Representative according to 2 Glassdoor interviews include:
Presentation: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
It was a standard behavioral interview with all "tell me about a time when you..." questions. The recruiter was very friendly and answered my questions. They told me they'd let me know the following week if I moved on but then I never heard back.
Interview questions [1]
Question 1
Give me an example of a time you needed to help a client who was upset.
I applied online. The process took 2 months. I interviewed at Truist (Greensboro, NC) in Jul 2022
Interview
Applied in April, they arranged a self paced interview in June. They scheduled a phone interview the day after. After the phone interview, I was offered the position within a week. They sent me links to do a background check, and to get my fingerprints. That came back about 2 days after my fingerprinting. Then, I was sent emails letting me know when to show up for work. Very positive experience.