I applied through a staffing agency. I interviewed at Tyndale Company
Interview
Easy, zoom interview with both customer service rep bosses. Wasn’t too intimidating, but just asked normal customer service related questions. Was not a long interview and hear back a little over a week later. went through a staffing agency to get the job, which helped the process.
Interview questions [1]
Question 1
Customer service related questions on handling situations, my background and how it relates and how i handle intense customers.
I applied online. The process took 6 weeks. I interviewed at Tyndale Company
Interview
Standard interview process with phone, assessment, Zoom and in person interviews.
Very poor communication from HR throughout the process, and ultimately at the end. HR does not respond to emails/communications.
Interview questions [1]
Question 1
How do you deal with a difficult team member. This was asked this question at every phone call, Zoom and several times in person.
I applied online. The process took 2 weeks. I interviewed at Tyndale Company (Houston, TX) in Nov 2022
Interview
The process was thorough with 2 virtual interviews and 1 in person interview but was a great process and done in a timely manner. Everyone I dealt with was prompt to respond and move to the next stage. Their offer was very competitive and included excellent benefits.
Interview questions [1]
Question 1
Tell me about a time you had an unhappy account and how did you manage that.