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      UScellular

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      Customer Service Representative Interview

      Feb 22, 2016
      Anonymous employee
      Knoxville, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 5 days. I interviewed at UScellular (Knoxville, TN) in May 2014

      Interview

      I went on a career fair day. The process was very smooth and relaxed, yet professional at the same time.Typical interview questions. You'll sit in the lobby at first, then they will bring you into a meeting type room where you'll have a one on one interview. Afterwards, if hired, you will meet with something else to do a tour of the building. Then you will sit down and finish final paperwork for your background.

      Interview questions [1]

      Question 1

      Describe a time when you had an irate customer, and list the steps that you took to handle the situation.
      Answer question

      Other Customer Service Representative Interview Reviews for UScellular

      Customer Service Representative Interview

      Sep 25, 2024
      Anonymous Interview Candidate
      Appleton, WI
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UScellular (Appleton, WI) in Sep 2024

      Interview

      I had a phone interview was told a manager from the store would contact me for a second interview and nobody did. Told me to reach out if they didn’t. Very unprofessional

      Interview questions [1]

      Question 1

      If I could use a computer and talk to people at the same time
      1 Answer

      Customer Service Representative Interview

      Jan 10, 2024
      Anonymous employee
      Marion, IA
      Accepted offer
      Positive experience
      Difficult interview

      Customer Service Representative Interview

      Oct 14, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at UScellular

      Interview

      An hour interview where they ask you questions based on the star method. Pretty easy my recruiter gave me a sheet to help prepare so I was able to pre write some responses that I could be asked

      Interview questions [1]

      Question 1

      How I handle a difficult situation, what did I do and what was the outcome
      Answer question

      Application

      I interviewed at UScellular (Marion, IA)

      Interview

      The process is long and can be stressful if you don't prepare. They are trying to get to know you via interview to see if you'd be a good fit.

      Interview questions [1]

      Question 1

      How would you describe yourself
      Answer question