UScellular Retail Sales Manager interview questions

I was an internal candidate, process getting the interview was not straight forward. I did not really know my status for weeks and until just a day or two before. Interview was just basic behavioral questions but they are looking for very specific types of answers. They are looking for your thought process, reasoning and reactions with everyone involved in the situation. they want to know what you did, how you did it and most importantly why you did it and what you learned from it.

The interview process was thorough, with many historical questions on what you've done in the past, and how specific situations were handled. Talent acquisition company initially interviewed, then the hiring manager, along with another manager over the phone, The 1st interview was about 45 minutes, and the 2nd was over 2 hours.