I applied online. I interviewed at United Airlines
Interview
Applied in Oct 2014. United emailed me in December 2014 inviting me to interview Jan 2015. Interview was Jan 2015.
We handed in our resumes, then watched a video about United and did a Q&A session.
During Q&A, recruiters came in and pulled people out one by one for the face to face interview.
During my interview there was 2 flight attendants asking the questions. I was asked about 10 questions. There were some normal questions, but there were 2 or 3 that were very difficult and stumped me. Just take your time and try to think of an example to give that demonstrates your great customer service skills.
At the end of the interview they told me to tell them why I am the best candidate and to think about my answer and they would return. They returned, I gave my answer, and told me they would be passing my notes on to the recruiting manager and to wait for a second Interview.
My second interview was with 2 people from inflight recruiting. The questions they asked were easier, and many of them were just a review of the questions I was asked before. They wanted to know if I was ready for the flight attendant lifestyle most of all. This interview was short and at the end they told me they would email me in 5-7 days and sent me home.
I was worried that this meant I didn't get the job because I read that there was 3 steps. They changed the process because I got my phone call the next day and was invited to training!
Good Luck!
Advice:
-Come prepared with plenty of customer service examples ready to give
-Have questions ready to ask during the Q&A and also during your interview
-Research United and be ready to answer "Why United?" Because they ask that...a lot.
-Rememeber to smile and keep a positive attitude
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.