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      United Airlines

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      Director - Engagement Communications Interview

      Feb 27, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at United Airlines

      Interview

      I interviewed with the hiring manager and what she said shocked me: I asked her about growth within the company and upward or lateral mobility. She responded by explaining I could only grow within the company if the person above me quit or was fired. I asked her about financial incentives and incremental salaries increases if I went above and beyond the scope of the position. The hiring manager dodged the question at first, to which I clarified with "Will I be making the same salary I accept with this role after four or five years of working at the company?" She responded by prefacing the current gas prices and explaining salary increases are optional. She went on to say, "you should keep your head down, do your work and know that one day you may be rewarded for the time you've put in." I asked about disconnecting and PTO. She explained in this position I was expected to be on call and ready to respond to work situations all every evening, weekend and holiday. I asked the hiring manager about incentivizing the team members I manage and rewarding them for going above and beyond the scope of their positions. Her response was I'd have to "rob Peter to pay Paul" — ultimately explaining I'd have to take money from another team member's salary to reward someone. I asked about performance reviews and feedback. The hiring manager explained they were “very informal,” and if you were on her team, “you should know what you’re doing.” I would be cautious with this company and this role — as it felt like a toxic work environment where employee wellbeing is not a priority.

      Interview questions [1]

      Question 1

      Tell me about yourself and your current role.
      Answer question
      2