F/A applicants have rated the interview process at United Airlines with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at United Airlines as a F/A according to 1 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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I applied online. I interviewed at United Airlines in Feb 2013
Interview
Filled in on-line application, was called 4 days later to schedule an interview face to face in Houston. In Tx there were 100 applicants each of which was interviewed separately one-on-one. After that I was given an appt for interview #2 after lunch and told to leave the Training Center. That interview was 1:1 also, all questioning was customer service related for both interviews. I was lead to a room which filled with 12 other applicants waiting for the third interview. This interview was done by two gentleman, approx 5 min long. The questions were abt relocation & on reserve status. All four of the interviewers were extrememly nice.
I was told they will give me a response by email in abt 1 week.
Interview questions [1]
Question 1
Tell me about a time at work where you faced an overwhelming situation related to customer service.