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      UnitedHealth Group

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      Provider Phone Representative Interview

      Sep 14, 2012
      Anonymous Interview Candidate
      Oldsmar, FL
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Oldsmar, FL) in Sep 2012

      Interview

      I applied online at their website. A week later I was sent a link to take an assessment test. It was the usual online assessment. A few days later, I was sent a link to complete my online application, and to set up a date to come in for an onsite assessment. This was a complete waste of time, as this could have been done on a computer from anywhere. For some reason, I guess it gives an error, and that's why you have to come in. It was 4 simulated calls, with a practice in the beginning, and personality questions at the end. We had to read and sign some paper work, given information about the job and pay rate. After the test, we set up a time for a phone interview. The recruiter was late calling, said he had some technical issues. Asked normal questions, but it seemed as if he didn't like my last answer and although he closed the call correctly, it felt like the interview ended abruptly. Twenty minutes later I received a rejection e-mail.

      Interview questions [1]

      Question 1

      None. They were just typical questions worded differently.
      Answer question

      Other Provider Phone Representative Interview Reviews for UnitedHealth Group

      Provider Phone Representative Interview

      Sep 8, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at UnitedHealth Group

      Interview

      Interviewed with Human Resource by phone for a screening and I was then scheduled for a face to face on site with a supervisor. I only had 1 interview and I was then called back a few days later with the job offer. The interview process was fairly easy and it was an average interview.

      Interview questions [1]

      Question 1

      How do you handle difficult customers
      Answer question
      1

      Provider Phone Representative Interview

      Aug 11, 2015
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Phoenix, AZ)

      Interview

      Applied. I received an email and took online test. Received a call from a recruiter and did a phone interview. offered interview with hiring manager. I was hired and started a few weeks later

      Interview questions [1]

      Question 1

      Why do you think you would fit well at united?
      Answer question
      5

      Provider Phone Representative Interview

      Jun 30, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at UnitedHealth Group in Jun 2015

      Interview

      Apply, take online tests, phone interview, in person interview. Make sure you pass the online tests or you won't get a call back. Have examples ready for your interview answers.

      Interview questions [1]

      Question 1

      They asked normal open ended interview questions, make sure you give examples.
      Answer question