I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group
Interview
I applied on line and once my application passed initial screening, I was emailed with directions and a link to take an online personality assessment. Having passed this, another email arrived for me to schedule an on site skills assessment. The onsite assessment was a skills test and more personality assessments. Next I was called to schedule a phone interview. The whole process was impersonal and disappointing.
Interview questions [2]
Question 1
Explain a situation at a past workplace where you observed someone doing something unethical and what did you do. Also grilled me on how much notice I gave past employers before leaving.
the interview process with unitedhealth group was very fluent, virtual interview without any connection problems. questions stayed on the screen while having to record the answer which was very helpful when trying to answer questions.
I applied online. The process took 2 months. I interviewed at UnitedHealth Group (Tampa, FL) in Sep 2024
Interview
I’ve actually applied here twice. The first time I never heard back. The second time I was offered a video interview with only 5 days to complete it. The interview process was a waste of my time both times. It takes FOREVER to get a response at every step in the process.
Interview questions [2]
Question 1
How do you learn how to use new technology? How did you work through the challenge? How do you prefer to learn new technologies or technology-based tools? What help or support do you usually need while you're learning?
A typical interaction is speaking with a member on the phone, while navigating one or several resources to best assist and making notes in our systems). Describe your experience in working in a setting such as this.
I applied online. I interviewed at UnitedHealth Group (Denver, CO) in Sep 2024
Interview
Assessment then self video interview submission. Process was simple and relatively easy. The self interview has unlimited retakes before submitting which is nice to not have to be put on the spot to answer questions.
Interview questions [1]
Question 1
Name a time where you had to offer extra customer support.