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      UnitedHealth Group

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      Customer Service Manager Interview

      Aug 1, 2019
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at UnitedHealth Group (New York, NY) in Jul 2019

      Interview

      A recruiter reached out to me on Indeed and recruited me to apply for this position. I applied for the position and they wanted me to move to the "next step" interview. Their next step was to do a video interview where I was to answer pre-screened questions on video. I decided not to proceed with the interview process. Any company that won't take the time to pick up the phone or have someone meet with me to discuss the opening isn't worth my time. Clearly, recruiting is not a priority.

      Interview questions [1]

      Question 1

      How much management experience do you have?
      Answer question
      2

      Other Customer Service Manager Interview Reviews for UnitedHealth Group

      Manager Customer Service Interview

      Jun 18, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at UnitedHealth Group

      Interview

      The first interview was a video interview. I was given two questions in regards to how I would handle working with difficult people. I was given multiple opportunities to re-record my response before submitting. The second interview was via video with the hiring manager. The interview was about an hour and I was asked questions that required me to give examples of a time I experienced a situation and how I was able to resolve. My interview experience was great! The hiring manager was very pleasant and engaged in my responses. The interview process from application to offer was a little over a month.

      Interview questions [1]

      Question 1

      Tell me about a time you had to prioritize task?
      Answer question
      1