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      UnitedHealth Group

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      Bilingual Customer Service Interview

      Apr 25, 2015
      Anonymous employee
      Miami, FL

      Other Bilingual Customer Service Interview Reviews for UnitedHealth Group

      Bilingual Customer Service Interview

      May 23, 2016
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at UnitedHealth Group (Miami, FL) in Apr 2015

      Interview

      It took about 3 weeks. I was issued two assessments which I passed. 2 days later I was contacted to schedule a phone interview between 45-60 min. I advised the times that I was available but I never received confirmation on when it was going to happen. I ended up missing the phone interview. I called back and emailed several times and no luck. After a week, I received an email to reschedule with a new recruiter. I ended up doing the interview and I can honestly say it was very basic and easy. First its a review of the company, next they ask questions about your work history in detail. And last they ask you behavioral questions. That same afternoon I was scheduled for an interview with an HR recruiter to complete the puzzle. It went great. Same questions, same answers.

      Interview questions [1]

      Question 1

      Name a time were your emotions were an issue during customer interaction?
      Answer question
      1
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at UnitedHealth Group (Houston, TX)

      Interview

      the process was over the phone and was very easy and took about an hour. i had a total of 2 interview as well as a spanish test over the phone. the people whom interviewed me were very nice and professional. looks like a great place to work

      Interview questions [1]

      Question 1

      i was asked about my background in a call center environment
      Answer question
      1