Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      UnitedHealth Group

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: UnitedHealth Group reviews | UnitedHealth Group jobs | UnitedHealth Group salaries | UnitedHealth Group benefits | UnitedHealth Group conversations
      UnitedHealth Group interviewsUnitedHealth Group PROVIDER CUSTOMER SERVICE REPRESENTATIVE interviewsUnitedHealth Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      PROVIDER CUSTOMER SERVICE REPRESENTATIVE Interview

      May 10, 2015
      Anonymous employee
      Miami, FL

      Other PROVIDER CUSTOMER SERVICE REPRESENTATIVE Interview Reviews for UnitedHealth Group

      PROVIDER CUSTOMER SERVICE REPRESENTATIVE Interview

      Oct 25, 2022
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at UnitedHealth Group (Miami, FL) in Apr 2015

      Interview

      UnitedHealth Group hiring process consists of a phone interview, face-to-face interview(s), pre-employment background investigation, reference checking and post-offer drug screen. In some instances, pre-employment testing/assessment may also be required. The process took a month from the time I applied to the time I got the job offer. And it took almost 2 months from the time I applied to the time that I actually started.

      Interview questions [1]

      Question 1

      Can you tell us a time when you made a mistake; and did you accept responsibility?
      Answer question
      2
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at UnitedHealth Group (Columbus, OH) in Oct 2022

      Interview

      Process was fairly easy. Company uses STAR interview method so if you have knowledge in that you should be good. First interview will be a recorded interview where you will record yourself. They give you a limited amount of attempts to record yourself. Second interview is virtual, however with an actual recruiter.

      Interview questions [1]

      Question 1

      Tell us about a situation in which you faced a hard time and tell us how you dealt with that.
      1 Answer

      PROVIDER CUSTOMER SERVICE REPRESENTATIVE Interview

      Oct 12, 2022
      Anonymous employee
      Saint Louis, MO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at UnitedHealth Group (Saint Louis, MO) in Aug 2022

      Interview

      Applied Received email that I met criteria Completed video interview on modern hire Completed interview with Supervisor Received standby offer Advised that there was a seat in the class & received official offer Process took about a month

      Interview questions [1]

      Question 1

      Name a time I received input that I didn't necessarily agree with and how did I handle it ?
      1 Answer

      CSR- Provider Services Interview

      Oct 19, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at UnitedHealth Group in Aug 2022

      Interview

      Took about 2 months process was good, and very easy loved the video interview , very to the point I later did a live video interview with a hiring lead. Took about 4 days to a week for call back , im overall excited about the process , when they say "you will be rewarded " they mean it.

      Interview questions [1]

      Question 1

      What makes you stand out
      Answer question