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      Unum

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      Disability Benefits Specialist Interview

      Apr 21, 2017
      Anonymous Interview Candidate
      Glendale, CA

      Other Disability Benefits Specialist Interview Reviews for Unum

      Disability Benefits Specialist Interview

      Jun 28, 2025
      Anonymous employee
      Chattanooga, TN
      Accepted offer
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Unum (Glendale, CA) in Apr 2017

      Interview

      After having applied on the company website a recruiter sent me an email with a questionnaire to fill out. Then I received a call from a recruiter dealing with personal background and plenty of behavioral questions (S.T.A.R. Method). After that short phone call you will be asked to complete a minor assessment, should you pass the assessment which isn't anything difficult to drive you to pull your hair out within two weeks or so you'll find out if you're moving on to the next step. I was surprised to show up and see there were two other people there with me as I wasn't expecting a group interview for the process. The interview day lasts approximately 2 hours long. First hour is a simple breakdown of the role and an opportunity to ask questions from someone currently in the role. The second hour is broken down into two thirty minute segments where a group of two people will ask you many more behavior type questions. They want you to be SPECIFIC about how YOU functioned in that scenario. Avoid generalities!!! After that and you're free to go. I asked the HR rep how many people they were interviewing and just from the week I went they were doing groups of 3 twice a day. That's 30 people for the week for a role they said they had 8 open positions for. Overall though the area was nice and the interviewers were friendly and welcoming.

      Interview questions [1]

      Question 1

      Tell me about a time you were given a job or task where there weren't well defined guidelines. What did you do?
      Answer question
      8
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 months. I interviewed at Unum (Chattanooga, TN) in Mar 2022

      Interview

      It was a little difficult but good questions were asked by the 2 managers who were asking questions. Went through 2 interviews before getting the offer from the recruiter who reached out.

      Interview questions [1]

      Question 1

      Tell me a time you had to do something difficult but you had to for a customer
      Answer question

      Disability Benefits Specialist Interview

      Sep 10, 2020
      Anonymous employee
      Portland, ME
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Unum (Portland, ME) in Feb 2020

      Interview

      Very candid comfortable interview process. They asked insightful questions and made the process feel more like a conversation. They made it easy for me to highlight my accomplishments. They took me though the building which is very impressive and the interview took place in a glass office space.

      Interview questions [1]

      Question 1

      They had me type up information from a mock claim when they called from the other room.
      1 Answer

      Disability Benefits Specialist Interview

      Feb 22, 2019
      Anonymous employee
      Chattanooga, TN
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Unum (Chattanooga, TN) in Feb 2019

      Interview

      Applied online and 2 days later received an email requesting a phone interview for the following week. Phone interview went okay and I didn't think I would get a follow-up, but the staffing consultant sent me an assessment to complete online right after the phone interview. Completed that the next day, and 20 minutes later received an email requesting an in-person interview for the next week. In-person interview started off with 2 managers in the department who described the role thoroughly. Then went into a 2-person interview with members of the department and then switched an interviewed with another 2-person panel. It was extremely relaxed and felt like a discussion, as opposed to an interview. I felt very comfortable and welcomed. I am currently waiting to hear back from them.

      Interview questions [3]

      Question 1

      What is a deal-breaker for you in terms of places of employment?
      Answer question

      Question 2

      How did you handle a situation with a difficult customer?
      Answer question

      Question 3

      Have you ever had to deliver bad news to someone--how did it go, what did you do?
      Answer question
      2