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      Customer Success Interview

      Nov 19, 2015
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at UserTesting

      Interview

      Their interview process, for the most part, is very structured. First, I spoke with a recruiter. Then, I spoke with a few CSMs and even conducted a mock training call. I didn't receive an offer, but the same recruiter reached out to me months later with another opportunity. I didn't have to go through the interview process again, but I was required to take a Wonderlich assessment. After all this, I was still not offered a position, which makes me wonder how much the Wonderlich assessment is weighed.

      Interview questions [1]

      Question 1

      Basic interview questions
      Answer question