Vanguard Client Service Representative interview questions

The phone interview was conducted by a hiring manager who was very energetic. The interview consisted of a few background questions and then a long behavioral question section. The interviewer seemed very interested in goals and aspirations.

While looking over the case study, the interviewers left the room but forgot to use their inside voices and starting making inappropriate comments about an individual's appearance right outside the door. It doesn't really represent the firm well, very unprofessional. Just a little insight as to the type of environment you might find yourself in if you start working for them in retail client account services area. Minorities will finally be grilled in the final presentation and made a spectacle of. They are not trying to hire qualified people, they are looking for drones.