Vanguard Client Services Representative interview questions

There was one phone interview and two in person interviews. The interview over the phone was pretty much the same as the one at the office in Scottsdale. There were a lot of situational type questions. What they called them were STAR questions. There was also a case study that they had us do. Basically we read the case and had to act it out. It was like a how would you handle this situation. The interview on their campus took about half a day. They did do a campus tour and a slide show for us.

I applied online and received a phone call from an HR rep about a week later. I went in for an interview a week later. The interview was not to difficult. Just make sure to prepare for it by learning as much as you can about Vanguard and the industry itself.