I applied online. The process took 3 weeks. I interviewed at Vanguard in Mar 2017
Interview
You will be grouped together and shown around. Eventually you will speak with an individual that will ask classic interview questions. You may do a role play where you pretend to speak with a client
Interview questions [1]
Question 1
Tell us about a time you had to manage your time effectively
The interview process was a two step process were I met with the recruiter and after a about 30min chat I was scheduled for a interview to meet with a manager and interview was great it felt really personable though I can say it was kind of hard to read the managers emotions as far as the rapport and if we were clicking initially but overall she did a great job educating me about the role and what was to be expected.
Interview questions [1]
Question 1
A question I was asked by both the recruiter and manager was how do I handle irritated customers?
I applied through an employee referral. The process took 3 months. I interviewed at Vanguard
Interview
Mock client phone call during interview. You interview with two different people and they will both do a mock phone call with you about a predetermined scenario. When in doubt, always answer about doing good by the client and nothing else matters.
I applied online. The process took 3 months. I interviewed at Vanguard (Malvern, PA) in Sep 2017
Interview
The interview was really simple, I had two over the phone interviews, and one in person. I was flown out to Malvern, PA, put in a nice hotel, and reimbursed for all expenditures affiliated with my interview.
Interview questions [1]
Question 1
Tell me about a time when you had difficulty achieving a task? How were you able to fulfill it?