I applied online. I interviewed at Vanguard (Scottsdale, AZ) in Dec 2013
Interview
Had a phone interview. Then came into the scottsdale office for a 5 hour in-person interview. The interview was VERY long and they spent most of the time building up the company. There was a behavioral part and a case study part to the interview as well.
Interview questions [1]
Question 1
The most difficult part of the interview was the case study because they put you in a situation where knowing the companies policies and proceedures would really help you out. Since you are not an employee yet, you have no way of knowing what those policies are. Basically, a customer is trying to set up an IRA at the last minute and is setting it up for his daughter. Signatures are needed and the money to open the IRA needs time to process. Plus, I'm sure they want you to build up the company (in the case study they have you pretend you are with some other company) and try to up-sell as well. The case study in my opinion was worthless and was a poor way of gauging someone's true skills. If you want to me to advise someone on how to open an IRA at the last minute then maybe you should tell me how that process works and I would easily be able to relay that to a customer.
Three rounds of interviews. Great interview questions. Had to problem solve on the spot. Practice before you interview in person. I had to take an assessment which took 90 mins. 1 in person interview after two phone calls.
Interview questions [1]
Question 1
How does your previous experience translate to current this role.
I applied through a recruiter. The process took 3 weeks. I interviewed at Vanguard (Charlotte, NC) in Nov 2021
Interview
The use of the STAR method response would help you interview with them. Recruiters are supportive during the process. Interviews are being held over the phone and through Zoom so be prepared.
I applied online. The process took 1 week. I interviewed at Vanguard in Nov 2017
Interview
Basic questions about prior experience and education. Three behavioral questions citing actual examples from previous positions. Also discussed salary and what an average day on the job is like. 90% phone calls
Interview questions [1]
Question 1
Name a time at a previous job that you had to build a client relationship.
