I applied through college or university. The process took 3 weeks. I interviewed at Vanguard (Charlotte, NC) in Sep 2015
Interview
Hour long phone interview, then followed up by office visit. really nice people, asked about bonds, stocks, ETF's, and some behavioral questions. Half of the interview was behavioral questions and the other half was about what I knew about vanguard and the company values and culture, and what I knew about what they offered.
Interview questions [1]
Question 1
Describe a time you had to work on a team project where you faced a lot of difficulties along the way. What was the situation, what did you do about it, and how did it turn out?
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
I applied online. The process took 1 week. I interviewed at Vanguard (Charlotte, NC) in Aug 2021
Interview
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Interview questions [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call
