As many have stated here - the first round is a recorded interview. Generally I do well in these, but it assumes people are already teaching or tutoring and can 'flip the teaching switch' on without any real prep. Maybe I'm just really not that smart or past positive reviews of my teaching skills were a figment of my imagination. The last question gives you 10 minutes to throw a lesson plan together without using any supporting materials. It can be on anything you're passionate about (which is confusing if you want to say, teach ESL, and would like to show your skills in teaching ESL. I'm not about to do a presentation on my PhD thesis as that would not be applicable to the tutor roles I'm looking for.). As someone who has taught before but it's been a few years, trying to throw together a lesson plan in that amount of time did not set me up for success at all. I found the whole experience extremely ridiculous and limiting - like the McDonalds of tutoring: "I'd like the happy meal of lessons plans please". I was not surprised when they told me I was not offered a spot in their pool of contractors, as I know my recorded lesson plan was a flop and did not capture my best - but the rejection sure did feel like a major slight considering my background, experience and education. I would have appreciated a heads up on this question so I could have prepared something that would have actually presented my skills.