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      Verizon

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      Customer Service Representative Interview

      Jul 14, 2013
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Verizon

      Interview

      Applied online, Had a call from an HR. She asked me questions about me and why I wanted to join Verizon, Also questions about multiple scenarios that could happen in a store. In general it was easy question if you have experience in sales It will be a piece of cake. After that Got an Interview with the manager of the store. Another call from HR, and another one, and then I received an offer. Overall was easy, quick and good`

      Interview questions [1]

      Question 1

      Nothing was difficult. I am a good salesman they ask basic questions just talk talk talk
      Answer question

      Other Customer Service Representative Interview Reviews for Verizon

      Customer Service Representative Interview

      May 26, 2026
      Anonymous Interview Candidate
      Cincinnati, OH
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026

      Interview

      The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.

      Interview questions [1]

      Question 1

      How would you handle an angry or disgruntled customer?
      1 Answer

      Customer Service Representative (CSR) Interview

      Jan 31, 2026
      Anonymous employee
      Hazelwood, MO
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Verizon (Hazelwood, MO)

      Interview

      Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people

      Interview questions [1]

      Question 1

      How I would be an asset to the company
      Answer question

      Customer Service Representative Interview

      Jan 19, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Verizon

      Interview

      Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.

      Interview questions [1]

      Question 1

      Tell us a time where you overcame an obstacle and how
      Answer question