I applied online. The process took 1 week. I interviewed at Verizon in Feb 2022
Interview
Apply, if moved to next step you take several assessments and video answers to questions at the end.
Once moved on you will do an interview and the questions are based on your past experience with questions focused on customer service, how have you handled this or that etc. Use STAR method to answer.
Interview questions [1]
Question 1
Tell me about a time where there was a problem in the workplace and what you did to solve it.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
