I applied through a recruiter. The process took 1 week. I interviewed at Verizon (Charleston, SC) in Jan 2012
Interview
The questions are based off of situations what you did, what was the numbers involved how did your resolve issue or what did you learn. they will ask what do you think you bring to the company. they will ask about your previous work patterns and history. they want to make sure you wont leave when hired after all call centers have a very high turn over and this job isn't any different.
Interview questions [1]
Question 1
describe a time when you had to deal with a difficult customer?
what are your strengths and weaknesses?
Describe a time when you have to overcome a negative situation?
What have you contributed to your current Job to improve the company or fellow employee?
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
