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      Vertex

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      Vertex interviewsVertex Customer Success Manager (CSM) interviewsVertex interview


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      Customer Success Manager (CSM) Interview

      Dec 2, 2025
      Anonymous Interview Candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Vertex (London, England) in Oct 2025

      Interview

      The recruiter reached out regarding my application, we had a 30 minute call and was told that I would be speaking with the Hiring manager next and she was recommending me to speak with them as I was a "very strong candidate". Two weeks went by and I heard nothing back from the recruiter and they ignored my emails. Very unprofessional.

      Interview questions [1]

      Question 1

      About my experience with AI products and working for an international company.
      Answer question