I applied in-person. The process took 2 weeks. I interviewed at Victoria's Secret (Valencia, CA) in Aug 2011
Interview
Group interview with basic retail/customer service questions. It was a comfortable setting and I didn't feel extreme pressure. When I arrived, I was asked to wait at the front of the store until the manager came to greet all of the interviewees. From there, we were all escorted to a general area in the mall where we were presented with the questions and asked one by one our responses.
Interview questions [1]
Question 1
Describe a situation where you had a conflict with a co-worker. What was involved and how did you resolve the issue?
The interview process was friendly and professional. They are looking for bubbly energetic personalities to bring to their team. My advice would be to look presentable and bring your fun self to the interview. Retail is all about making someone feel seen and heard and making a friend
I interviewed at Victoria's Secret (Orland Park, IL)
Interview
It was super easy and if you haven't done retail before they still give you a chance. They ask each person different questions, one was why do you want to work here
Applied online and got a phone call to set up an interview. It was a group interview. I was asked some behavioral questions and was asked for specific examples from my previous jobs.
Interview questions [1]
Question 1
Give an example of a time you were faced with an unhappy customer and how you handled it